How
does a remanufactured workstation compare to a new one?
Our remanufactured product is indistinguishable from brand new.
So good, in fact, that we stand behind every project with a
full warranty on parts and labor. You can be sure of the quality
because we remanufacture the best names in the business, including
Herman Miller and Haworth. The result is quality name brand
office furniture with the look, feel, and function of brand
new. To ensure our high standards of quality, every step of
the remanufacturing process is performed in-house, in our state-of-the-art
facility.
Our
average prices are substantially less than new. The conservation
of energy and natural resources means that our office furniture
can be remanufactured for less than it costs to build new product.
This savings is passed along to you!
What about quality control standards?
Creative Office President, Sharon Duffy spent two years on the Quality Standards
Committee of the Business Products Industry Association's (BPIA)
Office Furniture Recyclers Forum developing guidelines for the
entire office furniture recycling industry. Her leadership is
reflected in our commitment to the highest standards in the
industry.
Our mission today is to be the best remanufacturer of systems
furniture, and provide the best quality furniture and services
in the country. By upholding our uncompromised standards we
guarantee our materials, craftsmanship, service, support and
processes to be of the highest quality. All of our product is
backed by a full warranty, and we expect to complete ISO 9001
certification in the very near future.
How does purchasing remanufactured furniture affect the environment?
remanufacturing is recycling at its best! Thousands of pieces
of office furniture either end up in landfill or sit in storage.
Recycling this furniture with new fabric, paint, and laminate
makes it possible to furnish an office by reusing rather than
replacing.
What about customer service after installation?
We're committed to meeting all your furniture needs, today
. . . . . . and tomorrow!
We won't disappear when the job is done!
We feel the key to our success has been customer satisfaction
and feedback. We have our own delivery, installation, and service
representatives on each of your projects, working directly with
you at the time of installation, to complete each project to
your satisfaction. Our post-installation punch list and evaluation
guarantee proper function and appearance of your systems furniture
for the life of the product. In addition, each of our clients
receive a Customer Response Card in the mail after the completion
of each project. This is another way we monitor the potential
to increase our service and product efficiency.
